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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Horizon Automotive Service Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Horizon Automotive Service Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
Disagree
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Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Horizon Automotive Service Center in Grand Junction

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Driving through Grand Junction, on a long road trip, our car developed a brake problem. Brian Burford, the owner of the shop, met us personally, diagnosed the problem immediately, ordered the part and had it delivered to the shop, and installed it right away. He had us back on the road in the shortest possible time, and charged a very reasonable fee. I can't recommend this shop highly enough. Thanks Brian for your outstanding customer service!

Grand Junction, CO

, 08/28/2024

We stopped by this fantastic repair shop unexpectedly during our cross-country trip due to a car issue. The team there went above and beyond to diagnose the problem, which turned out to be a manufacturer's defect. We were truly impressed by their honesty, kindness, and professionalism. This is exactly the kind of reliable service I wish we had back home. A heartfelt thank you to the entire staff for making us feel so well taken care of. You really helped put our minds at ease!

Grand Junction, CO

, 08/09/2024

Had a wonderful experience at Horizon Automotive. Sarah was very helpful and will definitely bring our vehicles there again.

Grand Junction, CO

, 08/08/2024

I highly recommend Zarlingos Automotive for all your auto care needs! The team here is incredibly knowledgeable, professional, and genuinely cares about their customers. From routine maintenance to more complex repairs, they handle everything with precision and efficiency.

Grand Junction, CO

, 07/22/2024

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Partners

  • ASE (Automotive Service Excellence)
  • Jasper
  • AAA Approved Auto Repair
  • ASE Master Technician
  • NAPA  Auto Care
  • Napa Gold Certified


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