CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Driving through Grand Junction, on a long road trip, our car developed a brake problem. Brian Burford, the owner of the shop, met us personally, diagnosed the problem immediately, ordered the part and had it delivered to the shop, and installed it right away. He had us back on the road in the shortest possible time, and charged a very reasonable fee. I can't recommend this shop highly enough. Thanks Brian for your outstanding customer service!
Grand Junction, CO
We stopped by this fantastic repair shop unexpectedly during our cross-country trip due to a car issue. The team there went above and beyond to diagnose the problem, which turned out to be a manufacturer's defect. We were truly impressed by their honesty, kindness, and professionalism. This is exactly the kind of reliable service I wish we had back home. A heartfelt thank you to the entire staff for making us feel so well taken care of. You really helped put our minds at ease!
Grand Junction, CO
Had a wonderful experience at Horizon Automotive. Sarah was very helpful and will definitely bring our vehicles there again.
Grand Junction, CO
I highly recommend Zarlingos Automotive for all your auto care needs! The team here is incredibly knowledgeable, professional, and genuinely cares about their customers. From routine maintenance to more complex repairs, they handle everything with precision and efficiency.
Grand Junction, CO
